What are the Most Important Commercial Cleaning Company Traits?

September 16, 2020

As the supervisor or facility manager, you understand that the state of your building has a tremendous impact on how people perceive your company. Making a great first impression on current and potential clients and staff members should be your top priority. Hiring the services of office cleaning companies Melbourne professionals is the exact help you require when working around a busy schedule.

While there are various companies around you, understand that each of them provides a different level of service. Further, different companies use different products to accomplish the services they offer their clients. So, how do you distinguish the best commercial cleaning companies Melbourne has from the not-so-good?

Employee training and experience

It is critical that any company you approach should have plenty of experience, and they should also have an active ongoing employee training program to ensure they maintain high cleaning standards. Consistent trains equip their employees with the latest information on safety protocols and cleaning techniques. Further, training ensures accountability and means that your business will always be clean.

Expect that commercial cleaning companies Melbourne employees institute high standards, reduce liability and increase safety around the workplace. During a phone or in-person interview, ask the company’s representative:

  • Do employees undergo regular refresher training?
  • Where do they go for training?
  • How long has the cleaning company been cleaning commercial facilities?

Flexibility

The best office cleaning companies Melbourne has are always considerate about the requirements of their clients. For instance, you may prefer vacuuming after office hours to reduce the chances of distracting employees and your guests.

Make sure you raise the following matters when discussing the cleaning schedule:

  • Find out if the company is flexible enough to work around your busy hours
  • Ask if there are certain times you cannot expect service
  • Do they provide you with a dedicated team of cleaners or primary contact that you can contact in case emergency requests?

Ease of communication

When selecting a service, find those with commercial cleaning companies Melbourne managers committed to building lasting, positive relationships with you. A service provider that is courteous and provides personalised service is more likely to accommodate any unique requests you have. Further, they are also likely to address any concerns you have about their services quickly.

While consulting the company, ask:

  • Whether they will assign you a primary point of contact
  • What hours you can contact your account manager
  • How often managers and supervisors at the company check in to ensure that cleaning routines exceed your expectations
  • Whether they have a quality assurance process
  • And their communication channels

Access to expert equipment and supplies

Outsourcing your cleaning to commercial cleaning companies Melbourne crews means you save money that should have otherwise spent on labour, equipment and cleaning supplies. The best cleaning company uses smart equipment and innovative green cleaning products. If you have specific sanitation or disinfection requirements, just ask the company if they can do it for you.

Get the stellar service you deserve

The Planet Earth Cleaning Company is one of the best office cleaning companies Melbourne has, as it delivers the highest cleaning standards every time. Find them at planetearthcleaning.com.au and find out how they can work with you to create a customised cleaning program for your building’s requirements. For more information, visit their website at: https://planetearthcleaning.com.au/

Video link: https://www.youtube.com/watch?v=vemS5GCezEQ

 

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David Sunnyside
Co-founder of Urban Splatter • Digital Marketer • Engineer • Meditator

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