Builders and construction companies often rely on renting the heavy equipment required to complete a construction project rather than buying expensive equipment that may or may not be used again. Construction equipment rental just makes more logical and financial sense.
The global construction equipment rental market size stood at USD 98.21 billion in 2018, is projected to reach USD 145.22 billion by 2026, exhibiting a CAGR of 5.0% during the forecast period (2019 – 2026).
Heavy equipment rentals companies are everywhere, but how do you go about finding one that’s a good fit for your business? For example, you want to deal with a hire company that delivers quality crane rental services at fair prices and with great customer service backing it up.
In this article, we’ll be covering a few tips and things to look out for when searching for the best construction equipment rental company for your requirements.
How Long Has the Company Been Operating For?
Although there’s nothing wrong with giving a new rental company a chance, for your own peace of mind, you’re better off teaming up with a company that has been operating for at least several years. To begin with, they’ll be more established and there’s far less chance of them suddenly folding, going out of business and leaving you high and dry halfway through a construction project.
An initial way you can check this is on the hire company’s website, usually in the “About” section somewhere. A general online search of the company will likely reveal how long they’ve been in business for as well.
Seek Personal Recommendations From Other Builders and Construction Companies
If you’re involved in the construction business, you’ll have contacts within the industry. One of the best ways to discover a reliable heavy equipment rental business is to ask for a recommendation from someone you know.
If another builder has used a particular hire company in the past and their experience with the company was a positive one, then there’s every chance they’ll be a good fit for your needs as well.
Personal recommendations are the best, as they are unbiased and come directly from a source qualified to have an opinion about the rental company.
Search Online for Positive Reviews and Testimonials
Most business websites of any kind will list some positive reviews and testimonials from satisfied customers. This is fine, but what you really want to find are independent reviews and testimonials from customers elsewhere on the web.
Let’s say you’ve done some research and have a shortlist of 3 or 4 equipment rental companies you’re interested in. Now, go online and see if you can find some feedback on each company. Weigh up the positive with the negative, and if the feedback is mostly positive, likely that company will be a good one to deal with. Keep in mind that no business on the planet will always receive 100% positive feedback. Just look for a hire company where the majority of the feedback is positive.
Call the Company and Ask Questions
After you’ve done your research, if you have any questions or there is anything at all that you’re unsure about, just give the hire company a call and have a chat with them about their services. This way, you’ll have your questions answered, but you’ll also gain an insight into what the company will be like to deal with if you do decide to hire from them.
A phone call or even dropping in for a face to face visit will allow you to determine their level of customer service, at least to a point. If a company seems like they couldn’t be bothered answering your questions or seem somewhat unfriendly, give them a miss and try another hire company.
Are Their Prices Fair and Transparent?
While the prices for hire services may not be displayed on a company website, when you talk to the hire company and get a quote on what you need, are the prices fair and are there any hidden costs and charges you need to be aware of?
Don’t be afraid to ask questions when it comes to pricing, as you need to know what you’re up for so it fits within your project budget for hiring equipment.
If you take some time to do your research on hire companies, you’ll find one that’s reliable to deal with and is a good fit for you.