Benefits of Business Process Automation - When to Use It

December 11, 2021

Automation has been around for a long time, and it's not going away anytime soon. So many companies are embracing this technology because it allows them to do more with less human effort. This is especially true when considering the cost savings from automating repetitive tasks. When you automate these tasks, you free up your employees' time for higher-value activities. You also reduce costs by eliminating the need to hire additional staff or pay overtime wages.

In addition, automation helps organizations become more efficient, which means they can provide better customer service. It's no surprise that most large corporations use some form of BPA today. In fact, according to Forrester Research, over half of all enterprises will implement BPA within three years.

What is Business Process Automation (BPA)?

The term "business process automation" was coined by Michael Hammer in his seminal book The Reengineering Revolution. He defined it as: "the application of computer hardware and software technologies to automate routine administrative functions within organizations." This definition has been widely adopted by industry analysts and practitioners alike.

Business process automation (BPA) is a way for organizations to streamline their operations through technology. Business Process Automation (BPA) helps companies achieve business objectives that go far beyond the IT department. With BPA, digitally mature companies reduce their reliance on human intervention by automating a range of repetitive tasks.

The most mature companies use BPA to impact the entire organization, not just IT. When paired with other methodologies, BPA can help organizations:

  1. Better understand the interplay of their processes from end-to-end with business process management (BPM)
  2. Empower non-technical end-users to design their business processes based on predefined models with low-code BPM software
  3. Service external needs (engaging customers) in addition to internal ones (improving efficiency) with artificial intelligence

Why Automate?

Automated processes help organizations streamline day-to-day operations by automating repetitive tasks.

Automating repetitive tasks means automating them consistently. It's essential to automate these tasks, so they don't cause any human error when performed by an automated system.

Automate Your Processes for these Top Five Reasons:

Happy and Satisfied Employees

By eliminating tedious tasks from their job descriptions, employers can free up time for their staff members to engage in more enjoyable activities, which would improve their overall happiness levels and enhance their productivity. If an employer has unhappy workers, there's no way they can be productive.

One of the biggest reasons people leave their jobs has nothing to do with paychecks or benefits; instead, they're looking for something better.

Enhanced Efficiency

Automation is a great way to save time, reduce errors, improve productivity, and enhance the quality of your work. However, before automating any process in your business, you need to understand how this will affect your employees and what they will do if you automate their job.

With the growing importance of customer experience in today's digital world, businesses are now focusing on improving the customer experience. You can ensure that customers receive consistent and high-quality services by automating specific processes.

Minimize Manual Errors

A significant event in any company is human error, including financial mistakes and mistakes made when conducting marketing campaigns.

If you have a manual workflow where someone manually enters data into spreadsheets, you risk making mistakes. For example, say you enter the wrong information into a spreadsheet. You might not realize it until months later, but you'll find out that you've lost money because you were supposed to sell X amount of widgets instead of Y amount.

Automated systems, however, eliminate human error, which means they're less likely to produce inaccurate results than people who manually enter data into their programs.

Improve Scalability

To automate specific tasks, you must first create an automated workflow. Once created, this automation allows for greater efficiency, which leads to improved cost-effectiveness.

Creating successful automation is not as simple as it may seem. It requires careful planning, testing, and implementation. The following sections will provide more information on achieving success with your automation efforts.

For example, let's say you want to automate the creation of invoices for your clients. You first need to set up the steps required to generate an invoice. Then, once you've done this, you can send the invoice directly to your client without having to go through multiple steps.

To Reduce Costs

Automated tasks allow you to save time by cutting out manual processes from your workflow. They enhance the efficiency of your business because they free up your staff's time so they can focus their efforts elsewhere. This allows you to cut costs while increasing your profitability and cost-effectiveness.

But, several things need to be considered when automating a process to work effectively. These include:

  1. The type of task being automated
  2. How much control over the automation is required
  3. What level of security is needed
  4. Whether or not the automation will require ongoing maintenance
  5. What impact will automation have on other areas of your business?

Hence, before you start automating any processes, make sure you know what you're doing and why you're doing it. It can be straightforward to get carried away with the idea of automating everything, but if you don't take the time to consider all these factors, then you may end up wasting valuable resources.


Armed with the understanding of BPA (Business Process Automation) and its benefits, the next logical step would be to start implementing an automated workflow into your organization. Once you do this, you'll see a significant increase in productivity, accuracy, Scalability, and cost-effectiveness. In conclusion, if you're looking for ways to improve your business processes, then look no further than Business Process Automation.

The world is changing rapidly.







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