What is MDR 101

April 4, 2023

Your organization's security is essential. You're probably displeased with the risks to your organization's safety. However, you don't have to accept risks regarding your digital information. If you're ready to eliminate hazards, you should take the time to learn more about managed detection and response. This is one of the best ways to combat ever-changing cyberattacks. Plus, when successfully implemented, they can give you more comprehensive security. 

What Is It?

MDR services are remote security assets that identifies, evaluates, and responds to cyber threats. It is the next step beyond EDR and SIEM technologies. EDR systems evaluate endpoints, such as individual computers, for suspicious activities. SIEM systems collect endpoint data and store it in a log. However, these cannot filter through alerts and pick out the important ones. MDR can sort through these alerts, highlight the important ones, and take steps to mitigate threats. 

Why Is It Important?

Data breaches can cost companies millions of dollars in losses. The better the security systems, the less likely companies will lose money in security breaches. However, protecting information can be tedious due to the number of alerts that endpoint systems produce. One device typically registers 5,000 threats in one year, and when one business has thousands of endpoints, it can have millions of alerts in one year, which cannot be sorted through quickly. 

On top of this, most companies tend to have set hours when staff is in-house. But attacks don't have to occur during these hours. To keep security optimal, a company must have enough analysts in-house to watch the alerts 24 hours a day. That can add up to hundreds of thousands of dollars in salaries, which can be eliminated by outsourcing security solutions. 

How Do You Select a Provider?

After deciding that managed detection and response might be the best option for your company, you must know what a provider needs to offer. After all, not all solutions are created equal. To get a good idea of how potential providers operate, ask the following questions:

  • How long does it take to resolve threats?
  • Are there any additional charges?
  • Will you have to install hardware on devices?
  • Does the tool scale quickly?
  • Can you respond to EDR, SIEM, and XDR on one computer?

The last question is fundamental because it can give you an idea of how much control you'll have over your company's security. You must ensure that you can respond to these threats from one computer and access these alerts at any time. 

How Do You Determine If It Is Real?

While looking at providers, you need to be able to tell if they offer real managed detection and response or if the company is an MSSP or managed security service provider. MSSPs take data and keep it under constant supervision. However, these don't always dive into the causes of alerts. Managed detection and response technologies dive into the threats to determine if you have a vulnerability and take action to resolve them. 

What About EDR, SIEM, and XDR?

Another common question involves what information goes into managed detection and response software. Many providers take in only EDR data. That means these providers gather and analyze data from endpoints. That is fine for offering forensics for particular incidents. 

However, managed detection and response software should incorporate much more. SIEM data is critical for analyzing alerts in real-time. After all, it offers a comprehensive view of a company's IT security. When combined with EDR and XDR, it can provide a complete security solution. It can also ensure that the solution you purchase is adaptable to your business. SIEM and XDR data can make a security system much more robust. 

Is Every Alert Critical?

Since thousands of threats will pour into the system, and few are critical, many providers will disable alerts that they feel are not a threat. You want to ensure that your chosen provider treats every alert as a severe threat. 

Cyberattacks are evolving, and your organization needs to take the right action to protect against them. Managed detection and response support could be the solution that your company needs. 

Emiy Watson

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