How to Book with 1st Movers

May 9, 2024

1st Movers is a well-known moving company in the UK that provides domestic and international relocation services. With over 30 years of experience in the industry, 1st Movers has become a trusted name for both residential and commercial moves. This article will outline the process of booking a move with 1st Movers and provide tips for a smooth transition.

Estimating Your Move

The first step is to get an accurate estimate from 1st Movers. You can do this easily online or over the phone. 1st Movers will need basic details like your moving dates, pickup and delivery addresses, approximate number of items, and any special requests.

Providing accurate information is key to ensuring the estimate reflects your actual needs. 1st Movers's estimators are highly trained and use proven methods to approximate costs based on distance, size of household, and other relevant factors. You'll get a detailed quote breaking down charges for packing, labor, vehicle rental, storage if needed, and insurance options.

Booking Your Move

Once you have an estimate you're satisfied with, you can book your move with 1st Movers. For residential moves, a 10% deposit is required at minimum to secure your moving dates. Larger commercial or international moves may require higher deposit amounts based on the scale and logistics involved.

When booking, you'll select your preferred dates and provide contact details for the moving coordinator to reach you. These dates must be as accurate as possible, as last-minute changes could result in additional charges if the truck and crew have already been scheduled. Confirming a few weeks in advance is recommended.

Preparing for the Move

In the weeks leading up to your move, your 1st Movers coordinator will be in touch to finalize details and answer any questions. You'll receive information packs on packing advice, insurance options, and payment policies. This is also the ideal time to start packing and decluttering so the big moving day goes smoothly.

1st Movers uses specialist packing materials and experienced crews to ensure belongings arrive safely at their destination. However, some pre-packing and organization on your end makes the process go quicker. Labelling boxes clearly by room helps the unpacking process too.

Moving Day Arrivals

On a moving day, the 1st Movers truck and crew will arrive within your scheduled time window. The team leader will go through paperwork including invoices, receipts, and waybills before work begins. Insurance details and valuables lists are also checked.

Packers work systematically and efficiently to pack up your belongings safely. Fragile items are marked and receive extra protection. Once fully loaded, the vehicle is secured and any items requiring storage are transported separately. An inventory checklist is signed by both parties.

Delivery and Unpacking

Delivery typically occurs within a few days of pickup, depending on distance. The 1st Movers vehicle will arrive as scheduled. Boxes are unpacked room-by-room and items are checked against the inventory list. Any issues are addressed promptly according to the 1st Movers' claims process if needed.

Once satisfied everything is accounted for, final payment can be made. Feedback is also gathered to ensure 1st Movers continues providing exemplary service. With over three decades of experience, the professionals at 1st Movers ensure a smooth relocation process from start to finish.

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